News & Events

To provide you with more convenient mental health and wellness care,  our San Mateo location offers a wide range of mental health and wellness services, including adult, child, and family services.

As part of our recent expansion, your mental health provider may be have moved to the new location. If so, you received a personal letter in the mail. Your mental health provider looks forward to continuing your care at the new location. However, if you prefer to receive care at our Redwood City location, you can choose a mental health provider there.

This new location is 2.2 miles from our San Mateo Medical Offices and 9.8 miles from our Redwood City Medical Center. It is also located near public transportation just off El Camino Real. On-site parking will be available at no cost.  For department information, hours, and how to make an appointment, go to Mental Health and Wellness.   

Anywhere, anytime, Kaiser Permanente has you covered.

• Connect 24/7 with licensed care provider for medical advice by phone
• Talk with your primary care physician via phone or video
• Email your doctor on kp.org with non-urgent questions
• Call are away from home travel line at 951-268-3900
• Visit KP.org/travel

Best options for non-emergency urgent care away from home

• Domestic travel (USA) within a Kaiser Permanente service area/region*
  Nearest KP urgent care
• Domestic travel (USA) in a state without Kaiser Permanente
  Nearest MinuteClinic**
  Nearest urgent care facility

International travel***

• Urgent care away from home
  Nearest urgent care facility
  Nearest hospital
• Emergency care away from home
  Nearest hospital
  Call 911 (USA)

* If you get care at a MinuteClinic or any other urgent care facility within a state where Kaiser Permanente operates, you’ll be asked to pay upfront for services you receive and then file a claim for reimbursement.

** If you get care at a MinuteClinic outside of state where Kaiser Permanente operates, you’ll be charged your standard co-pay or coinsurance. With the exception of Medicaid and released from regions outside California, all members are eligible.

*** You may be covered for medically necessary urgent care when you were outside the country if The care can’t be delayed until you get back home. Medi-Cal members in northern and southern California are only covered for emergency services requiring hospitalization in Canada or Mexico. Medicaid members are not covered outside the United States.

To reach the main entrance of the hospital by vehicle (for drop off or pick up), enter Thrive Dr. from Maple Street, follow the road one-way into the round hospital driveway and then exit via Marshall Court which continues as a one-way street.

Please see our updated campus maps: ENGLISH | ESPANOL

Treating complex cases of stroke

Kaiser Permanente Redwood City Hospital has been named a Comprehensive Stroke Center and are among the first in the nation to achiever this certification from the The Joint Commission, The American Heart Association and the American Stoke Association. A patient, Sonia Bains, shares her story of how she started having seizures and losing coordination about two weeks after giving birth which led to a complex stroke. She credits her treatment and care at the Kaiser Permanente Redwood City Comprehensive Stroke Center for saving her life. See the photos and read the article.

When Minutes Matter, Kaiser Permanente Excels

Every Kaiser Permanente Northern California medical center participates in a unique protocol called Stroke Express that enables physicians to rapidly diagnose strokes and administer medications quickly.  Like many people his age, Robert Taunton, 27, enjoys an active lifestyle. When he is not working as a project manager for a Richmond general contractor, he enjoys dirt biking, jet skiing, and tinkering with cars at his El Sobrante home.

But Taunton is anything but typical. Four months ago he had a stroke.

Watch video about Kaiser Permanente’s mobile app.