Welcome to Kaiser Permanente

We are very pleased you have chosen us to be your health care partner.

Here is information to help make your transition into our health care system as smooth as possible. Our members can access services at any of our locations as soon as your coverage becomes effective. If you aren’t sure of your exact effective date, please ask your employer.

See how Connected Health Care helps you Thrive.

Getting started

Kaiser Permanente services at Redwood City and San Mateo

As a member, you can access services at any of our locations as soon as your coverage becomes effective. If you aren’t sure of your exact effective date, ask your employer or call Member Services.

Your Kaiser Permanente identification card and informational material will be sent when your coverage becomes effective. However, since you may need health services as soon as your coverage is effective, the following information can help you get started.

Next: Getting to know our medical center campus >