How to Refill your Prescriptions
Plan ahead when you need reﬁlls. If you have to take a medication continuously, remember to order your reﬁll 10 days before your supply runs out. You can request a prescription reﬁll online or over the phone.
To reﬁll prescriptions online, start by going to kp.org/register. After you register, you can sign on to kp.org with your user ID and password. If you need help obtaining your password, please visit your local Health Education Department for assistance. Once you’ve received your user ID and password, you’re ready to order reﬁlls online and have them mailed to your home, check the status of your reﬁlls, and get information on your medications in our drug encyclopedia. It’s easy and free at www.kp.org/rxrefill.
Over the phone
Call the reﬁll phone number on your prescription label. Have your Kaiser Permanente ID card and prescription container available to provide the information requested.