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Emergency Department

If you think you have an emergency medical condition, call 911 or go to the nearest hospital.


The entrance to the Emergency Department is at the corner of Veterans Blvd. on Walnut Street in Redwood City. Open 24 hours.

An emergency medical condition is a medical or psychiatric condition that manifests itself by acute symptoms of sufficient severity (including severe pain) such that you could reasonably expect the absence of immediate medical attention to result in serious jeopardy to your health, serious impairment to your bodily functions, or serious dysfunction of any bodily organ or part. An Emergency Medical Condition is also “active labor,” which means a labor when there is inadequate time for safe transfer to a Plan Hospital (or designated hospital) before delivery or if a transfer poses a threat to the health of the member or unborn child.


After-Hours Care

If your symptoms are urgent, but are not threatening to life or limb as described above, then you can talk to an Advice Nurse at 650-299-2015 to ask about a same day appointment or to been seen after hours in Redwood City. (If you think you have an emergency medical condition, call 911 or go to the nearest hospital.)