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One-stop convenience under one roof at the San Mateo Medical Offices

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Members can see their doctor, fill most prescriptions, and get lab tests — all in one place and often in the same visit. The facility is conveniently located just off Highway 101 at Hillsdale Boulevard with free member parking.


San Mateo Medical Offices Building
1000 Franklin Parkway, San Mateo, CA 94403
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Outpatient Services

Volunteering at Kaiser Permanente

Kaiser Permanente Redwood City & San Mateo offer many volunteer opportunities. If you can spare just 4 hours a week and commit to the program for 6 months, we invite you to apply for one of the most satisfying jobs you can do.

Are you eligible to volunteer?

We offer both student (in some locations) and adult volunteer opportunities. You don’t need to be a Kaiser Permanente member to be a volunteer.

  • Student Volunteers: High school students age 16 to 17 years of age.
  • Adult Volunteers: 18 years and older

Read more about it .

Latest Updates on COVID-19 Testing

Most of the time, you can use an easy and reliable no-cost home antigen test for your COVID-19 testing needs.

PCR tests are used when directed by your doctor or when you’re required to show a negative PCR test for international travel or in circumstances where self-tests are not an option, such as to prove a negative COVID-19 test. Please check testing requirements prior to choosing a testing option.

You can now get a rapid PCR test with results in 24 hours or less at our convenient Northern California Kaiser Permanente testing locations. To get your test, start with an E-visit.

Specialty care at Kaiser Permanente Redwood City, Santa Clara, and San Jose Medical Centers

Learn more about cancer care, cardiac care, colorectal surgery, gender-affirming care, maternity care, and a patient’s personal story about endometriosis and motherhood.


Visitor Policy and COVID-19 Information

We have updated the visitation guidance for hospital and ambulatory settings based on the most recent public health order by the CDPH to include the key changes below:

Kaiser Permanente Redwood City Medical Center allows patients to have visitors, without restriction, except:

  • Only 2 visitors at a time in the Emergency Department and in Pre-Op (prior to surgery).
  • Please do not enter our buildings if you are a visitor with sore throat, runny nose, shortness of breath, headache, fever, or have been exposed to or tested positive for COVID-19 in the last 10 days. Special permission with masking may be granted by the care team in circumstances such as end of life.

Visitors are no longer required to show proof of vaccination or of negative COVID-19 test result to visit their family or friends in the hospital.

Effective April 3, 2023, per updated guidance from the California Department of Public Health, masks are no longer required at Kaiser Permanente facilities, except where mandated by governmental and regulatory agencies or our local infection prevention experts. Patients and visitors should check themselves for common COVID-19 symptoms prior to entering our facilities and can continue to request and voluntarily use masks as a recommended tool to prevent the spread of COVID-19 and other respiratory-like illnesses.

View detailed information for this area >

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