North Valley Services & Hours Changes

Have COVID-19 symptoms? Call us at 866-454-8855 for advice. If you need in-person care, we can assist you.

Before you head to our facilities in the Roseville Sacramento area, be sure to check for the latest temporary changes in services, hours, and closures. Our emergency services remain open 24/7.

Temporary Changes in Hours | Temporary Closures

Temporary Changes in Hours

• Roseville Medical Center
  Hospital Visitation Hours: 8 a.m. to 8 p.m.

Temporary Closures

• Health Education – All locations
  Health Education Centers are open at Point West and Eureka Road by appointment only. All other locations are temporarily closed. All classes remain virtual at this time. 1:1 appointments are available both virtually and in person. Please call 916-474-6248 for information, online classes, and appointments.
  
• Member Services – All locations
  All of our Member Services offices are temporarily closed. Call 1-800-464-4000 or visit kp.org for questions about your coverage, benefits, co-pays, or premiums, as well as complaints/grievances, and outside claims.
• Release of Medical Information (ROMI) – All locations
  All of our Release of Medical Information (ROMI) offices are temporarily closed.