News & Events

COVID-19 Information and Visitor Policy for Kaiser Permanente in Northern California

As part of our commitment to protect our patients and staff, and to prevent the spread of COVID-19, we have implemented the following in our facilities:

In counties under public order, anyone entering our facilities must wear a mask. Masks are recommended for all persons entering our facilities in all other counties. If you arrive without a mask, we’ll provide one.

Temperature Screening
Anyone entering our facilities will encounter temperature checkpoints. If you are found to have an elevated temperature you will be asked additional questions with regards to your visit and either escorted to your appointment or asked to contact your care provider.

Visitor Policy
Kaiser Permanente visitation policies are based on the state’s colored-tier system for COVID-19 activity for each county and are subject to change if a county tier status shifts.

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Emergency Department Drop-off, Pick-up, and Entrance Sacramento Medical Center

As we continue to improve our Emergency Department, we have temporarily relocated our patient/member entrance and waiting area.

Patient Drop-off & Pick-up – enter from the south side of campus, off of Morse Avenue or Alta Arden Expressway. Patient drop-off and pick-up will be in the circle in front of the Ambulatory Surgery Unit (ASU).

Entrance – the main entrance to the Emergency Department is through the south entrance of our recently-opened Emergency Department Expansion, a short walk from the patient dropoff and pick-up area outside the Ambulatory Surgery Unit (ASU).

Parking – members should continue to park in Member Lot D on the south side of the campus.

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North Valley Services & Hours Changes

Have COVID-19 symptoms? Call us at 866-454-8855 for advice. If you need in-person care, we can assist you.

Before you head to our facilities in the Roseville Sacramento area, be sure to check for the latest temporary changes in services, hours, and closures. Our emergency services remain open 24/7.

Topics: Community

Update on the COVID-19 vaccine

COVID-19 vaccine supply is limited, and vaccination eligibility happens in phases. Each state determines the allotment of vaccine to each county, health system, or pharmacy, and the sequencing and timing of those eligible. If you’re in an eligible group or want to learn more about the vaccine, visit

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Kaiser Permanente Sacramento Increases Access to Care with Expanded Emergency Department

Twenty-three beds added at a time when access to care is critical

Kaiser Permanente opened an expanded Emergency Department at the Sacramento Medical Center, ahead of schedule, to help meet the needs of the community at a time when the need for high-quality care is greater than ever.

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Topics: Community