What do patient and family partners do?

If you are a partner for our hospital, you can help us in the following ways:

• Share your story. Partners help by talking about their health care experiences with clinicians, staff, and other patients.
• Participate in discussion groups. Partners tell us what it’s like to be a patient at our hospital and what we can do to improve.
• Review or help create educational or informational materials. Partners help review or create materials like forms, health information handouts, and discharge instructions. Advisors help us make these materials easier for all patients and family members to understand and use.
• Work on short-term projects. We sometimes ask partners to collaborate with us in making improvements —  for example, helping us understand what a patient or family may need in designing a healing environment.
• Serve on a Patient and Family Advisory Council. An advisory council discusses and plans changes to improve hospital quality and safety. Members include patients, family members, and hospital staff.