News & Events

COVID-19 Information and Visitor Policy for Kaiser Permanente in Northern California

As part of our commitment to protect our patients and staff, and to prevent the spread of COVID-19, we have implemented the following in our facilities:

Masks
In counties under public order, anyone entering our facilities must wear a mask. Masks are recommended for all persons entering our facilities in all other counties. If you arrive without a mask, we’ll provide one.

Temperature Screening
Anyone entering our facilities will encounter temperature checkpoints. If you are found to have an elevated temperature you will be asked additional questions with regards to your visit and either escorted to your appointment or asked to contact your care provider.

Visitor Policy
Kaiser Permanente visitation policies are based on the state’s colored-tier system for COVID-19 activity for each county and are subject to change if a county tier status shifts.

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Emergency Department Drop-off, Pick-up, and Entrance Sacramento Medical Center

As we continue to improve our Emergency Department, we have temporarily relocated our patient/member entrance and waiting area.

Patient Drop-off & Pick-up – enter from the south side of campus, off of Morse Avenue or Alta Arden Expressway. Patient drop-off and pick-up will be in the circle in front of the Ambulatory Surgery Unit (ASU).

Entrance – the main entrance to the Emergency Department is through the south entrance of our recently-opened Emergency Department Expansion, a short walk from the patient dropoff and pick-up area outside the Ambulatory Surgery Unit (ASU).

Parking – members should continue to park in Member Lot D on the south side of the campus.

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North Valley Services & Hours Changes

Have COVID-19 symptoms? Call us at 866-454-8855 for advice. If you need in-person care, we can assist you.

Before you head to our facilities in the Roseville Sacramento area, be sure to check for the latest temporary changes in services, hours, and closures. Our emergency services remain open 24/7.

Update on the COVID-19 vaccine

COVID-19 vaccine supply is limited, and vaccination eligibility happens in phases. Each state determines the allotment of vaccine to each county, health system, or pharmacy, and the sequencing and timing of those eligible. If you’re in an eligible group or want to learn more about the vaccine, visit kp.org/covidvaccine.

Learn more >

Kaiser Permanente Sacramento Increases Access to Care with Expanded Emergency Department

Twenty-three beds added at a time when access to care is critical

Kaiser Permanente opened an expanded Emergency Department at the Sacramento Medical Center, ahead of schedule, to help meet the needs of the community at a time when the need for high-quality care is greater than ever.

Learn more >

Download Our Member Apps

My Doctor Online

My Doctor Online

My Doctor Online

Some things are easier to remember than others. For Northern California Kaiser Permanente members, remembering doctor’s appointments and immunizations just got easier

For Northern California Members Only.

Get it on Google playAvailable on the App Store

My KP Meds

My KP Meds

My KP Meds

View your list of medications from your Kaiser Permanente medical record and set reminders to help you remember how much medication to take and when to take it

For Northern California Members Only.

Get it on Google playAvailable on the App Store

Kaiser Permanente

Kaiser Permanente

Kaiser Permanente

The redesign includes a colorful new interface, tools that make it faster and easier to use, and new quick-access menus that let you get advice, schedule appointments, and refill prescriptions.

Get it on Google playAvailable on the App Store