Welcome to Kaiser Permanente Napa-Solano
We are very pleased you have chosen us to be your health care partner. Here is information to help make your transition into our health care system as smooth as possible. Our members can access services at any of our locations as soon as your coverage becomes effective. If you aren’t sure of your exact effective date, please ask your employer.
Choose Your Doctor
Browse our doctor profiles to see education, credentials, specialties, profile photos, and everything else you need to know to select a doctor who’s right for you. And if you change your mind, you can switch doctors at any time, for any reason.
Member Outreach Integration: 1-877-988-7868Next: Register >
Make an appointment
Schedule an appointment online once you’ve registered and chosen a personal physician. If for any reason your personal physician isn’t available at your preferred time, you can see another doctor in our network. You can call our Appointment and Advice line at one of the numbers below at any time to make an appointment or seek medical advice.
Fairfield Offices: 707-427-4025
Napa Offices: 707-258-2166
Vacaville Offices: 707-624-2600
Vallejo offices: 707-651-1025Next: Transfer your medical records and prescriptions >
Transfer your medical records and prescriptions
Bring your doctor up-to-date on your medical history and make it easy to get the medications you need from a Kaiser Permanente Pharmacy. You can work with one of our pharmacists by calling 1-877-795-2473. We suggest that you consult with your Kaiser Permanente Physician prior to requesting records from your previous health care provider. Please see below or under electronic forms for Release of Information document.Next: Online Tools and Services for New and Existing Members >
Online Tools and Services for New and Existing Members
With Kaiser Permanente’s My Health Manager, we offer many ways to assist in your health management and connected with your doctor.
My Message Center
After you’ve selected your personal doctor or nurse practitioner, you can exchange secure e-mail with your doctor or nurse practitioner in my message center non-urgent questions from the comfort and convenience of your computer.
You can also have them mailed to your home for no additional charge.
Total Health Assessment
Having a doctor you connect with and who you can build a long-term relationship with is essential to getting excellent care. We are proud of our great doctors and want to make it easy for you to choose the doctor who is right for you.
*We suggest if you consult with your Kaiser Permanente Physician prior to requesting records from your previous health care provider. This form can be used by you to take to your previous health care provider to give them permission to share your medical information.
Appointments can be made with your physicians by calling the medical office where your personal physician practices. The appointment and advice line is open 24 hours a day, seven days a week.
Get important health reminders and personalized information for you and your family members on the go with our mobile app (for Northern California members only).Next: Release of Medical Information >
Release of Medical Information
Manage your health information
If you need copies of your health information for your own personal use or to forward to a health care provider or organization, Kaiser Permanente’s Release of Medical Information Departments are here to help you.
Your health – anytime, anywhere
Some of your medical records are already available to you online – anytime, anywhere – with My Health Manager on kp.org. As a registered user, you can review, download, and save to your computer or print the following information:
Requesting your records
For your convenience, you may request your records using phone, email, or by visiting any of our locations. Our offices are generally open from 8:30 a.m. to 5 pm. Please follow the link for the facility closest to you.
Release of your records
Fast and Convenient: You can obtain a copy of your recent medical records via email. We can provide copies of your most recent 2 years’ worth of records via email for no fee (free) and they can generally be emailed the same day. A minimal charge applies for records greater than 2 years that are emailed or provided on CD. If you need records on paper, a per page fee will be charged.
Third party authorization
To protect your privacy, your records will not be released to another party without your signed authorization. You will need to submit a disclosure authorization form for us to complete the request. For your convenience we have these forms located on kp.org under Locate our services, then Forms and Publications.
Disclosure Authorization Forms
Disability and family leave
We assist your physician in completing disability and Family Medical Leave certifications, too. We will need a physician’s note for time off to assist in completing your paperwork. You may also need to have a visit or discussion with your physician, if you haven’t had one recently, prior to submitting your paperwork. Click the link to complete the Online application for State Disability Insurance Please retain a copy of your claim receipt and provide it to the Release of Medical Information staff when requesting State Disability Insurance physician certifications.
Forms and correspondence
Working with your personal physician’s office, we can help you complete various forms regarding your health care, including:
Northern California Offices
Central Valley Area (Manteca/Modesto/Stockton)
Diablo Area (Antioch/Walnut Creek)
East Bay Area (Oakland/Richmond/Alameda)
Southern Alameda County (Fremont/Hayward/San Leandro/Union City)
Napa/Solano Area (Vacaville/Vallejo)
North Valley Area (Sacramento/Roseville)
South San Francisco