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Urgent Care

You’re jogging, trip on uneven pavement, and take a spill. You land on your wrist and think it may be sprained. While you might want to rush to the emergency room, you can actually go to urgent care — and save time and money.

Urgent care is available by appointment at our Fremont Medical Center, Hayward–Sleepy Hollow Medical Offices, and San Leandro Medical Center, 7 days a week, along with lab, imaging, and pharmacy services.

Go to Urgent Care for Minor Injuries and Illnesses

Here are a few examples of conditions that can be treated in urgent care:

    • Minor wounds and cuts
    • Minor injuries like sprains and falls

If you’re not sure you have an urgent care need, call our appointment and advice line at 1-866-454-8855 (TTY 711), 24 hours a day, 7 days a week, including holidays.

If you reasonably believe you have an emergency medical condition, call 911 or go to the nearest emergency department. An emergency medical condition is a medical or psychiatric condition that requires immediate medical attention to prevent serious jeopardy to your health. For the complete definition of an emergency medical condition, please refer to your Evidence of Coverage or other coverage documents.

Urgent Care Locations and Hours

Fremont Medical Center
39400 Paseo Padre Parkway, Niles Building, 1st Floor, Suite 105
Fremont, CA 94538

  • 7 days a week including holidays.
  • 12 p.m. to 8 p.m. by appointment only.
  • For appointments, call the Appointment and Advice Call Center at 1-866-454-8855 (TTY 711), 24 hours a day, 7 days a week, including holidays.
  • Currently not accepting walk-ins.

Hayward-Sleepy Hollow Medical Offices
27303 Sleepy Hollow Avenue, 1st Floor
Hayward, CA 94545

  • Closed December 24, 25, 31 & January 1
  • 7 days a week including holidays.
  • 11:15 a.m. to 7 p.m. by appointment only.
  • For appointments, call the Appointment and Advice Call Center at 1-866-454-8855 (TTY 711), 24 hours a day, 7 days a week, including holidays.
  • Currently not accepting walk-ins.

San Leandro Medical Center
2500 Merced Street, 1st Floor, Suite 108
San Leandro, CA 94577

  • 7 days a week including holidays.
  • 12:15 to 8 p.m. by appointment only.
  • For appointments, call the Appointment and Advice Call Center at 1-866-454-8855 (TTY 711), 24 hours a day, 7 days a week, including holidays.
  • Currently not accepting walk-ins.