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COVID-19 Information and Visitor Policy for Kaiser Permanente in Northern California

As part of our commitment to protect our patients and staff, and to prevent the spread of COVID-19, we have implemented the following in our facilities:

Masks
In counties under public order, anyone entering our facilities must wear a mask. Masks are recommended for all persons entering our facilities in all other counties. If you arrive without a mask, we’ll provide one.

Temperature Screening
Anyone entering our facilities will encounter temperature checkpoints. If you are found to have an elevated temperature you will be asked additional questions with regards to your visit and either escorted to your appointment or asked to contact your care provider.

Visitor Policy
Kaiser Permanente visitation policies are based on the state’s colored-tier system for COVID-19 activity for each county and are subject to change if a county tier status shifts.

Fresno County is currently in the “Moderate” (orange) tier

Hospital

Up to 2 visitors at a time, from the same household; 2 maximum visitors per patient room at any time. Visitors must follow all safety precautions below.

Labor & Delivery and NICU

Up to 2 designated visitors at a time including a doula, if prearranged.

Emergency Room and Perioperative

Visitor access may be restricted and limited to no visitors or only 1 visitor allowed, for everyone’s safety.

Medical Office Buildings and Clinics

Up to 1 support person:

  • Pediatric patients (2 adults if multiple children have appointments)
  • Patients with disabilities, cognitive impairments, or language needs
  • Adult patients who need emotional support
  • Patients completing an OB ultrasound

Visitor Guidelines:

  • Visitors will be screened for fever and other COVID-19 symptoms at designated and secured entry points.
  • Visitors with symptoms, or in active quarantine, or isolation for COVID-19 will not be allowed to visit.
  • Visitors must wear appropriate masks at all times (including in patient rooms), maintain social distancing, follow safety precautions, and limit movement while in the facility, even if vaccinated for COVID-19.
  • Visitors under age 18 must be accompanied by an adult from the same household (counts as 2 visitors), be supervised by an adult other than the patient, wear a face mask, and follow all safety precautions.
  • Visitors to Maternal Child Health, Labor and Delivery, Pediatrics, NICU and PICU departments must be 13 years or older, accompanied by an adult, and follow all safety precautions.

Policies are in accordance with California Department of Public Health guidelines and may be superseded by stricter county guidelines.