News & Events

COVID-19 information and visitor policy for Kaiser Permanente in Northern California

As part of our commitment to protect our patients and staff, and to prevent the spread of COVID-19, we have implemented the following screening in our facilities:

Masks
In counties under public order, anyone entering our facilities must wear a mask. Masks are recommended for all persons entering our facilities in all other counties. If you arrive without a mask, we’ll provide one.

Temperature Screening
Anyone entering our facilities will encounter temperature checkpoints. If you are found to have an elevated temperature you will be asked additional question with regards to your visit and either escorted to your appointment or asked to contact your care provider. Learn more »

Visitor Restrictions
Access to Kaiser Permanente hospitals, emergency departments, medical offices, and clinics is restricted to patients only, with a few exceptions. Learn more »

Fresno Services & Hours Changes

Have COVID-19 symptoms? Call us at 866-454-8855 for advice. If you need in-person care, we can assist you.

Before you head to our facilities in the Fresno area, be sure to check for the latest temporary changes in services, hours, and closures. Our emergency services remain open 24/7.

KP Fresno Farmers Market will be closed until further notice

Kaiser Permanente is a proud sponsor of farmers markets across our regions. As we focus on addressing member and community needs related to COVID-19, we have made the decision to cancel farmers markets located on site with our medical care facilities during the COVID-19 outbreak. Canceling our markets will help ensure our care facilities remain accessible to members and patients in need of medical care during this critical time. We are monitoring the evolving COVID-19 situation and will communicate any updates to this decision.

People sitting and smiling

We’re expanding in Fresno

To better serve our members, we’re excited to open a new facility in Fresno in fall 2020. This gives our members another convenient location to choose from – making it easier to get the care they need.

Help us enhance our quality care and service

As part of our commitment to patient-centered care, we encourage the feedback of our members and patients to help us improve the care experience for all Kaiser Permanente members.

If you’re interested in providing feedback on a regular basis, consider joining our Fresno or Central Valley member/patient advisory councils. The councils meet monthly with local Kaiser Permanente leaders to discuss topics ranging from enhancing hospital stays to increasing access to our physicians – and much more.

Download Our Member Apps

My Doctor Online

My Doctor Online

My Doctor Online

Some things are easier to remember than others. For Northern California Kaiser Permanente members, remembering doctor’s appointments and immunizations just got easier.

For Northern California members only.

Get it on Google playAvailable on the App Store

My KP Meds

My KP Meds

My KP Meds

View your list of medications from your Kaiser Permanente medical record and set reminders to help you remember how much medication to take and when to take it.

For Northern California members only.

Get it on Google playAvailable on the App Store

Kaiser Permanente

Kaiser Permanente

Kaiser Permanente

The redesign includes a colorful new interface, tools that make it faster and easier to use, and new quick-access menus that let you get advice, schedule appointments, and refill prescriptions.

Get it on Google playAvailable on the App Store