Skip to page main content Skip to page footer
< Back

Visitor Policy and COVID-19 Information

As part of our commitment to protect our patients and staff, and to prevent the spread of infectious diseases affecting our communities (including COVID-19 and monkeypox), we have implemented the following in our facilities:

Anyone entering our facilities must continue to wear a well-fitted mask, that covers their nose, mouth and chin, regardless of vaccination status. You may receive a recommendation to wear a KP supplied mask upon entry to facility to improve safety. Please adhere to all self-symptom screening required for entry to our facilities as posted at entry points.

Inpatient Facilities

Our hospital visitor restrictions correspond directly to the CDPH-published COVID-19 transmission rates in the county that our hospitals are located and are based on 4 levels of transmission rates: high, substantial, moderate, or low. For your local facility visitor policy information please check the list below.

VISITOR GUIDELINES and safety precautions
• Symptom screening of all visitors going to patient rooms
• Keep mask on, social distance, and sanitize hands
• No eating or drinking in patient rooms
• Visitors under 18 must be accompanied by an adult
• Consider a virtual visit if possible

Oakland Medical Center
VISITOR GUIDELINES

Printable PDF

HOSPITAL & EMERGENCY DEPARTMENT

  • 1 VISITOR PER PATIENT, except for groups below
  • VISITING HOURS: 8 a.m. to 8 p.m.

EXCEPTIONS
Up to 2 visitors may be allowed for

  • PEDIATRIC PATIENTS
  • LABOR & DELIVERY PATIENTS (recovery and discharge)
  • PATIENTS WITH HOSPICE OR END OF LIFE
  • PATIENTS WITH DISABILITIES (physical, intellectual, cognitive impairments and/or
    developmental disabilities)

MEDICAL OFFICE BUILDINGS AND CLINICS
1 support person in the exam room* for:

  • Pediatric patients (2 adults if multiple children have appointments or with newborn
    patients less than 1 month old)
  • Patients with disabilities, language or emotional support needs
  • Patients having an OB ultrasound

* Visitors not with the patient in the exam room must wait outside the building

Richmond Medical Center
VISITOR GUIDELINES

Printable PDF

HOSPITAL & EMERGENCY DEPARTMENT

  • 1 VISITOR PER PATIENT, except for groups below
  • VISITING HOURS: 8 a.m. to 8 p.m.

EXCEPTIONS
Up to 2 visitors may be allowed for

  • PEDIATRIC PATIENTS
  • PATIENTS WITH HOSPICE OR END OF LIFE
  • PATIENTS WITH DISABILITIES (physical, intellectual, cognitive impairments and/or
    developmental disabilities)

MEDICAL OFFICE BUILDINGS AND CLINICS
1 support person in the exam room* for:

  • Pediatric patients (2 adults if multiple children have appointments or with newborn
    patients less than 1 month old)
  • Patients with disabilities, language or emotional support needs
  • Patients having an OB ultrasound

* Visitors not with the patient in the exam room must wait outside the building

.

Safety precautions for all facilities:

  • Follow instructions from staff.
  • Maintain all safety precautions: masking, social distancing, hand washing, and instructions from staff. Stay home if you are sick.
  • Symptom screening of all visitors (hospital and surgery).
  • No visitors with COVID-19 symptoms or suspected COVID-19.
  • Visitors should limit movement in the facility.
  • No eating or drinking in patients rooms.
  • Visitors under 18 must be accompanied by an adult.
  • Consider asking if a virtual visit is possible.
  • Additional visitor guidelines are available at kp.org/COVID-19.
  • Visit kp.org/covidvaccine for more information about COVID-19 vaccinations.
  • Masks required at all times, even if you are vaccinated.