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Visitor Policy and COVID-19 Information

As part of our commitment to protect our patients and staff, and to prevent the spread of infectious diseases affecting our communities (including COVID-19 and monkeypox), we have implemented the following in our facilities:

Anyone entering our facilities must continue to wear a well-fitted mask, that covers their nose, mouth and chin, regardless of vaccination status. You may receive a recommendation to wear a KP supplied mask upon entry to facility to improve safety. Please adhere to all self-symptom screening required for entry to our facilities as posted at entry points.

Inpatient Facilities

Our hospital visitor restrictions correspond directly to the CDPH-published COVID-19 transmission rates in the county that our hospitals are located and are based on 4 levels of transmission rates: high, substantial, moderate, or low. For your local facility visitor policy information please check the list below.

Medical Office Buildings and Clinics

1 support person in the exam room* for:

  • Pediatric patients (2 adults if multiple children have appointments)
  • Patients with disabilities, language or emotional support needs
  • Patients having an OB ultrasound

* Visitors not with the patient in the exam room must wait outside the clinic.

Safety precautions for all facilities:

  • Follow instructions from staff.
  • Maintain all safety precautions: masking, social distancing, hand washing, and instructions from staff. Stay home if you are sick.
  • No visitors with COVID-19 symptoms or suspected COVID-19.
  • Visitors should limit movement in the facility.
  • No eating or drinking in patients rooms.
  • Visitors under 18 must be accompanied by an adult.
  • Consider asking if a virtual visit is possible.
  • Visit kp.org/covidvaccine for more information about COVID-19 vaccinations.
  • Masks still required at all times, even if you are vaccinated.
  • Hospital visitor hours: 8 a.m. to 8 p.m.