Help in your Language. Interpreter services, including American Sign Language (ASL), are available during business hours at no cost to members.
Our Member Services call centers have interpreters who speak Spanish, Cantonese, and Mandarin as well as other Chinese dialects. Most of our offices and hospitals have people who speak more than one language as well as American Sign Language (ASL) interpreters who are specially trained to interpret and explain medical terms and procedures. Many of our practitioners also speak more than one language. If you visit one of our facilities and no one speaks your language, we have interpreters for more than 140 languages available to you by phone.