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Coordination of Benefits

Member Services provides an advocacy program and resource to all Kaiser Permanente Members, and future members. Member Services assist members with clarification in the Health Plan’s benefit and eligibility questions.

Walnut Creek Medical Center

1425 South Main Street
Walnut Creek , CA 94596


Monday through Friday
8:30 a.m. – 4:30 p.m.


The services provided through this Web site are for nonurgent purposes only. If you think you have a medical or psychiatric emergency, call 911 or go to the nearest hospital. Do not attempt to access emergency care through this Web site.