News & Events

PG&E Power Outage Update

For public safety, it may be necessary for PG&E to turn off electricity in certain locations for several days as a heightened fire risk is forecasted due to high winds and dry conditions. This is called a “Public Safety Power Shutoff” or “PSPS.”

Kaiser Permanente is committed to the health and safety of our members, patients, and employees. We have the contingency plans in place for planned and unplanned power disruptions. The utility companies will provide direct communications to us prior to, during and after a PSPS event.

All Kaiser Permanente hospitals will remain open as they have emergency generators. However, an outage may affect some outpatient medical offices and require rescheduling certain services in some areas.

At this time, there are no scheduling or services impacted in the Diablo Service Area. Diablo Service Area facilities include:

– Antioch Medical Center
– Delta Fair Medical Offices
– Dublin Medical Offices and Cancer Center
– Livermore Medical Offices
– Martinez Medical Offices
– Park Shadelands Medical Offices
– Pleasanton Medical Offices
– SanRamon Medical Offices
– Walnut Creek Medical Center

Doctors in meeting using computer

Volunteer as a Patient Advisor and Make a Difference in Patient Care

Since its official launch in November 2017, Kaiser Permanente Antioch’s Patient Advisory Council (PAC) has grown from an idea to a highly active group making a real difference in the lives of members and staff. The PAC meets monthly to share experiences, ideas, and suggestions on how Antioch Medical Center can become the best place to receive care.

“The goal is to improve the overall experience of our members and patients in the future by receiving real-time, real-life feedback from people who are coming to us for their care,” says Ariel Chan, volunteer services manager, who is co-chair of the PAC.

Who becomes a patient advisor? Perhaps you! Think back to the last time you or a family member were in the hospital. Did you think there were things that could have been improved? And did you have ideas about how some of the problems you noticed might be fixed? If so, joining the PAC is an opportunity to share that feedback.

Patient advisors attend monthly meetings where they are encouraged to speak up and share their experiences – both positive and negative – and those they have observed. The PAC takes an upbeat and practical approach to brainstorming ideas and coming up with creative solutions.

“The establishment of the PAC has been an exciting development at Antioch Medical Center,” says Janet G. Jule, chief nurse executive and interim chief operating officer. “We have been pleased with the success of the program and how well received it has been by volunteers, staff, and members.”

Patricia Ahern has been a volunteer at Antioch Hospital for 11 years as well as a longtime member, and was one of the first to join the PAC. “I’ve spent a lot of time at the hospital as a member and volunteer, and when people would come up and tell me something they liked or didn’t like, I always kept a list, thinking someday I’ll do something with this,” Ahern says. Joining the PAC was the perfect opportunity. “In the 14 months I’ve been on the committee, I’d say everything on that list has been taken care of.”

Currently, the PAC has seven members and would love to have more. “We see many opportunities to grow the program and look forward to extending it to other departments,” says Jule. Volunteers need to be members of the local area or receive care in the Diablo Service area, not be employed by Kaiser Foundation Health Plan Inc., Kaiser Foundation Hospitals, or The Permanente Medical Group, Inc, and have four to five hours a month available to attend the monthly meetings.

“The more people who join the PAC, the more we can spread this successful strategy to other areas,” says Chan. “Everyone has been so impressed with how inspired and committed the PAC volunteers are. They have made a real difference.”

To learn more about how to join the PAC, please call or email Ariel Chan at 925-813-6362 or ariel.f.chan@kp.org.

New Dublin Medical Offices and Cancer Center Opening in May: Here’s What You Need to Know

Soon, Dublin city officials will join Kaiser Permanente leaders in cutting the ribbon to mark the opening of the new Kaiser Permanente Dublin Medical Offices and Cancer Center. Then on Monday, May 20, the first patients will walk through the doors to experience all the services the facility will offer the people of the Tri-Valley and beyond.

Livermore Minor Injury Center Closing in November

The Kaiser Permanente Livermore Minor Injury Center (MIC) will be closing on Friday, November 16, 2018.

Care for minor injuries will still be available at the Pleasanton Medical Offices.

In fact, the Pleasanton MIC is open on Saturdays from 8:30 a.m. to 12 p.m. so members will have the availability of weekend care. Care in the minor injuries centers will continue to be available by appointment only. Please contact the call center at 1-866-454-8855 to make an appointment.

Dublin Medical Offices and Cancer Center Opening in May 2019

We are excited to bring Kaiser Permanente to the Dublin community. The new facility will be located at 3100 Dublin Blvd. Dublin, CA.

Watch our video to see what the facility has to offer. For a list of the departments available at this facility, click the link below.

Dublin Medical Offices and Cancer Center Fact Sheet

Download Our Member Apps

My Doctor Online

My Doctor Online

My Doctor Online

Some things are easier to remember than others. For Northern California Kaiser Permanente members, remembering doctor’s appointments and immunizations just got easier.

For Northern California Members Only.

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My KP Meds

My KP Meds

My KP Meds

View your list of medications from your Kaiser Permanente medical record and set reminders to help you remember how much medication to take and when to take it.

For Northern California Members Only.

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Kaiser Permanente

Kaiser Permanente

Kaiser Permanente

The redesign includes a colorful new interface, tools that make it faster and easier to use, and new quick-access menus that let you get advice, schedule appointments, and refill prescriptions.

Get it on Google playAvailable on the App Store