Your Voice Matters: Help Us Enhance our Quality of Care and Service
If you’re interested in providing feedback on a regular basis, consider joining our Fresno or Central Valley Person & Family Centered Care councils.
As part of our commitment to patient-centered care, we encourage the feedback of our members and patients to help us improve the care experience for all Kaiser Permanente members.
The goal of the Person & Family Centered Care (PFCC) councils is to create partnerships between patients, families and health care providers that will lead to better outcomes and enhance the overall care experience.
If you’re interested in providing feedback on a regular basis, consider joining our Fresno or Central Valley Area PFCC council. The councils meet monthly with Kaiser Permanente leaders and physicians to discuss topics including enhancing hospital stays, improving our facilities, increasing access to our physicians – and much more.
Member and patient feedback is critical to improving the care experience. New and long-time Kaiser Permanente members are encouraged to apply. Applicants will undergo a screening and interview.
For information about joining the patient advisory council in your area:
For the Central Valley Area (Stanislaus and San Joaquin counties), call 209-735-7737, or click here.
For the Fresno Area, contact Jennifer Davidson at 559-448-5937 or email@example.com