E-visits

E-visits powered by SmartExam is convenient care in under an hour*. And, it’s at no cost, from the providers you trust most.

If you're a Kaiser Permanente Northwest member, living in Oregon or SW Washington, to get started you must be registered on kp.org.
*Responses in an hour will occur during operational hours. See FAQ for hours.

See how e-visits are a great way to avoid unnecessary office visits for many common conditions.

Benefits of E-visits

Affordable

No additional costs for Kaiser Permanente members through 2019.

Safe & Secure

All data and health information is protected.

Prescriptions

Your prescription can be sent to your preferred Kaiser Permanente pharmacy or mailed to your home.

Convenience

Get treatment, including prescriptions, in under an hour.

Conditions that e-visits can treat

Conditions that e-visits can treat include:

  • Acne

  • Birth control consult

  • Burn or sunburn

  • Constipation

  • Cough or cold

  • Ear pain

  • Erectile Dysfunction

  • Eye bump or irritation

  • Female Bladder infection

  • Flu

  • GERD/Acid Reflux

  • Headache

  • Low back pain

  • Mastitis

  • Mouth sores

  • Rash and other skin condition

  • Sexually transmitted infection exposure

  • Sinus pain or pressure

  • Sore throat

  • Yeast infection

FAQ