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We're Here for Our Members, Night and Day
An illness or injury that requires prompt medical attention, but is not an emergency, may require urgent or same-day care. You may be able to schedule a same-day appointment or receive care from your doctor over the phone. An alternative is to go to an urgent care facility.
If you’re not sure what kind of care you need, our advice team can help. They will assess your situation and direct you to an appropriate facility, or even help you handle the problem at home until your appointment.
For medical advice, call anytime, day or night: 1-800-218-1059 (TTY: 1-800-521-4874)
Medical Advice Line
If you have an illness or injury and you’re not sure what kind of care you need, call our medical advice line anytime, day or night.
To get advice, call 1-800-218-1059 (TTY: 1-800-521-4874)