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Ontario Medical Center
Hospital
Kaiser Permanente facility
2295 S Vineyard Ave
Ontario, CA 91761
1-833-574-2273 (toll free)
Resources
Find out about
Related links
- open 24 hours
Emergency services, 7 days
Advice/Appointments/Information
- 1-833-574-2273 (toll free)
Appointments/Cancellations/Information
- 1-866-454-3485 (toll free)
Information
- 909-724-5000
TTY
- 1-800-222-1222 (toll-free TTY for the hearing/speech impaired)
This location offers the following services. Note: The hours for each service may be different from the hours of the facility.
-
Emergency is available
-
Urgent Care is available
-
After Hours Care is not available
-
Pharmacy is available
Map ends
About this facility
The Medical Offices are closed on holidays
The Medical Offices are in Building A and Building D
The SurgiCenter is in Building B
Ontario 24hr Pharmacy - 2295 S Vineyard Ave
Pharmacy License: PHY 50602
Pharmacy NPI: 1386933885
Ontario Vineyard 1st Fl Pharmacy - 2295 S Vineyard Ave
Pharmacy License: PHY 47119
Pharmacy NPI: 1245387570
California License Number: 240000159
National Provider Identifier (NPI): 1356496772
As a reminder, masks are required at all Kaiser Permanente facilities.
This facility is Birthing-Friendly, a title given by the Centers for Medicare & Medicaid Services to hospitals and health systems that show a commitment to providing high-quality maternity care.
CCS Approved Hospital
Volunteer Services
The mission of the Volunteer Services Department is to provide quality support services to our members, visitors, and staff in the Kaiser Permanente San Bernardino County service area and to our local communities. Our volunteers include men and women 16 years of age and older, and represent the culturally diverse community which forms our customer service area. Many volunteers are Kaiser Permanente members, and all share a strong desire to help and a willingness to serve where they are most needed. Volunteers are selected, placed and trained based on their skills, abilities, and service orientation without regard for race, religion, national origin, color, ethnicity, gender, sexual preference or medical condition. Volunteers between the ages of 16 and 17 years old are asked to provide two letters of recommendation (from non-family members) with their applications. For more information, contact:
Deborah Osborne
Director of Volunteer Services
Deborah.A.Osborne@kp.org
Fontana – 9961 Sierra Ave, Fontana CA 92316 – Phone 909-302-7180
Ontario – 2295 S Vineyard Ave, Ontario CA 91761 – Phone 909-302-7180
Plans accepted at this facility
Emergency and urgent care
Hospital building H
Hours
- open 24 hours
Phone numbers
Information
- 909-724-5000
TTY
- Monday through Friday, 7 a.m. to 8:30 p.m.
- 1-866-735-2922 (toll-free TTY for the hearing/speech impaired)
Walk-ins accepted
View Urgent Care wait times and reserve your spot using Find Care Now
View Urgent Care wait times and reserve your spot using Find Care Now
By urgent care
Location
Hospital and Medical Offices, 2295 S Vineyard Ave, Medical Office Building D
Ontario, CA 91761
Get directions
Ontario, CA 91761
Hours
7 days including holidays
- 9 a.m. to 9 p.m.
Phone numbers
Advice/Appointments/Cancellations/Information
- 1-833-574-2273 (toll free)
Pharmacy services
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication
.
Pharmacy Type: Retail
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Location
Hospital and Medical Offices, 2295 S Vineyard Ave, Medical Office Building D, 1st Floor
Ontario, CA 91761
Get directions
Ontario, CA 91761
Hours
7 days a week
- open 24 hours
Phone numbers
Information / Refills by phone
- 1-866-536-1310 (toll free)
Mail-order Pharmacy
- 1-866-206-2983 (toll free)
Members can refill prescriptions online
Pharmacy Type: Retail
Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed
Location
Hospital and Medical Offices, 2295 S Vineyard Ave, 1st floor
Ontario, CA 91761
Get directions
Ontario, CA 91761
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
- Saturday and Sunday, Closed
Phone numbers
Information / Refills by phone
- 1-866-450-4944 (toll free)
Mail-order Pharmacy
- 1-866-206-2983 (toll free)
Departments and specialties
Hours
- Monday through Friday, 7 a.m. to 3 p.m.
Phone numbers
Advice
- 1-833-574-2273 (toll free)
KP OnCall
- 1-833-574-2273 (toll free)
Medical Office Building A
Hours
- Monday through Friday, 7:30 a.m. to 4 p.m.
Phone numbers
Appointments/Cancellations/Information
- 1-866-454-9485 (toll free)
Medical Office Building D
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Cancellations/Information
- 1-866-454-3485 (toll free)
Hospital building H
Hours
- open 24 hours
Phone numbers
Information
- 909-724-5000
TTY
- Monday through Friday, 7 a.m. to 8:30 p.m.
- 1-866-735-2922 (toll-free TTY for the hearing/speech impaired)
Medical Office Building D
By referral only
Hours
- Monday, Tuesday, Thursday, and Friday, 8:30 a.m. to 5 p.m.
- Wednesday, 8:30 a.m. to noon
Phone numbers
Appointments/Cancellations/Information
- 1-833-574-2273 (toll free)
Medical Office Building A
Hours
After-hours: Monday through Friday, 5 p.m. to 7 p.m., by appointment only
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Cancellations/Information/Message
- 1-833-574-2273 (toll free)
Medical Office Building A
Hours
- Monday through Friday, 7:30 a.m. to 5 p.m.
Phone numbers
Appointments/Cancellations/Information/Message
- 1-866-454-3485 (toll free)
Medical Office Building A
By referral only
Hours
Advice: Monday through Friday, 8:30 a.m. to 4:00 p.m.
Office:
Office:
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice
- 909-427-3918
Appointments/Cancellations/Information
- 1-866-454-3485 (toll free)
Medical Office Building A
By referral only
Hours
- Monday through Friday, 9 a.m. to 5 p.m.
Phone numbers
Appointments/Cancellations/Information
- 1-833-574-2273 (toll free)
Medical Office Building D
By appointment only
By referral only
Hours
- Monday, Tuesday, Thursday, and Friday, 8:30 a.m. to noon
Phone numbers
Appointments/Cancellations/Information
- 1-833-574-2273 (toll free)
Hours
- Monday through Friday, 7 a.m. to 5 p.m.
- Saturday and Sunday, Closed
Phone numbers
Appointments - Laboratory
-
1-855-522-2778 (1-855-LAB-APPT)
(toll free)
- Or schedule a laboratory appointment online via kp.org
- Walk-in services are also available
Information
- 1-833-574-2273 (toll free)
Results (24 hours)
-
1-888-457-8378 (1-888-4KPTEST)
(toll free)
- Check on-line at kp.org
- Call your physician/provider with questions or for more information about test results
Hours
7 days
- Monday through Friday, 8:30 a.m. to 9 p.m.
- Saturday and Sunday, 7 a.m. to 9 p.m.
Phone numbers
Appointments - Laboratory
-
1-855-522-2778 (1-855-LAB-APPT)
(toll free)
- Or schedule a laboratory appointment online via kp.org
- Walk-in services are also available
Information
- 1-833-574-2273 (toll free)
Results (24 hours)
-
1-888-457-8378 (1-888-4KPTEST)
(toll free)
- Check on-line at kp.org
- Call your physician/provider with questions or for more information about test results
Medical Office Building D
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Information
- 909-724-3320
Medical Office Building D
By referral only
Hours
- Monday, Tuesday, Thursday, and Friday, 8:30 a.m. to 5 p.m.
- Wednesday, 8:30 a.m. to noon
Phone numbers
Appointments
- 1-866-454-3485 (toll free)
Medical Office Building A
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Medical Office Building D
Hours
- Monday through Wednesday, Friday, 8:30 a.m. to 5 p.m.
- Thursday, 8:30 a.m. to 12:30 p.m.
Phone numbers
Advice/Appointments/Cancellations/Information
- 1-833-574-2273 (toll free)
Medical Office Building A
By referral only
Hours
- Monday through Friday, 8 a.m. to 4:30 p.m.
Phone numbers
Appointments/Cancellations/Information/Messages
- 1-866-454-3485 (toll free)
Medical Office Building D
By referral only
Hours
Cast room hours: Monday, Tuesday, Wednesday, Friday, 7:00 a.m. to 5:00 p.m.; Thursday, 8:30 a.m. to 5:00 p.m.
Office:
Office:
- Monday through Wednesday, Friday, 7 a.m. to 5 p.m.
- Thursday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice
- 1-866-454-3485 (toll free)
Appointments/Cancellations/Information/Messages
- 1-866-454-3485 (toll free)
Medical Office Building A
For school/camp forms, allow 3-5 business days to complete; fees may apply.
For school/camp forms, allow 3-5 business days to complete; fees may apply.
Hours
After-hours: Monday through Friday, 5 p.m. to 7 p.m., walk-in only
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Cancellations/Information/Messages/School/camp forms
- 1-833-574-2273 (toll free)
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication
.
Pharmacy Type: Retail
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Location
Hospital and Medical Offices, 2295 S Vineyard Ave, Medical Office Building D, 1st Floor
Ontario, CA 91761
Get directions
Ontario, CA 91761
Hours
7 days a week
- open 24 hours
Phone numbers
Information / Refills by phone
- 1-866-536-1310 (toll free)
Mail-order Pharmacy
- 1-866-206-2983 (toll free)
Members can refill prescriptions online
Pharmacy Type: Retail
Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed
Location
Hospital and Medical Offices, 2295 S Vineyard Ave, 1st floor
Ontario, CA 91761
Get directions
Ontario, CA 91761
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
- Saturday and Sunday, Closed
Phone numbers
Information / Refills by phone
- 1-866-450-4944 (toll free)
Mail-order Pharmacy
- 1-866-206-2983 (toll free)
Medical Office Building A
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Cancellations/Messages
- 1-866-454-3485 (toll free)
Medical Office Building A
By referral only
Hours
- Monday through Thursday, 7:30 a.m. to 7 p.m.
- Friday, 7:30 a.m. to 6 p.m.
Phone numbers
Appointments/Cancellations/Information/Messages
- 1-866-454-3485 (toll free)
Medical Office Building D
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/Appointments/Cancellations/Messages
- 1-866-454-3485 (toll free)
Medical Office Building D
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Medical Office Building A, 2nd Floor
Hours
- Monday through Friday, 8:30 to 11:30 a.m. and 1:30 to 4:30 p.m.
Medical Office Building A
By referral only
Hours
- Monday through Friday, 7:30 a.m. to 6 p.m.
Medical Office Building A
By referral only
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
Appointments/Cancellations/Information
-
Monday through Friday, 9 a.m. to 5 p.m.
Saturday and Sunday, Closed - 909-712-4497
Medical Office Building D
By referral only
Hours
- Monday, Tuesday, Thursday, and Friday, 8:30 a.m. to 5 p.m.
- Wednesday, 8:30 a.m. to noon
Phone numbers
Information
- 1-833-574-2273 (toll free)
Medical Office Building A
By referral only
Hours
- Monday through Friday, 9 a.m. to 5 p.m.
Phone numbers
Appointments/Cancellations/Information
- 1-866-454-3485 (toll free)
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Walk-ins accepted
View Urgent Care wait times and reserve your spot using Find Care Now
View Urgent Care wait times and reserve your spot using Find Care Now
By urgent care
Location
Hospital and Medical Offices, 2295 S Vineyard Ave, Medical Office Building D
Ontario, CA 91761
Get directions
Ontario, CA 91761
Hours
7 days including holidays
- 9 a.m. to 9 p.m.
Phone numbers
Advice/Appointments/Cancellations/Information
- 1-833-574-2273 (toll free)
Medical Office Building D
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/Appointments/Cancellations/Messages
- 1-866-454-3485 (toll free)
Medical Office Building A
Hours
- Monday through Friday, 7 a.m. to 5:30 p.m.
Phone numbers
Appts./Cancel/Info./Msgs
- 1-833-574-2273 (toll free)
Medical Office Building A
Website http://kp2020.org
Eyeglasses
Allow five business days before calling to check on eyeglasses.
Website http://kp2020.org
Eyeglasses
Allow five business days before calling to check on eyeglasses.
Hours
- Monday through Friday, 7 a.m. to 6 p.m.
Phone numbers
Optical Dispensing
- 909-724-2177
Hours
- Monday through Friday, 7 a.m. to 5:30 p.m.
Phone numbers
Appts./Cancel/Info./Msgs
- 1-833-574-2273 (toll free)
Services and amenities
Medical Office Building D, 1st Floor
Hours: Vary
Hours: Vary
Phone numbers
Information
- 909-724-2805
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.
Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.
Learn more about interpreter services .
Learn more about translation process .
Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.
Learn more about interpreter services .
Learn more about translation process .
Hours
- Closed
Hours
Phone numbers
Chinese dialects
- 1-800-757-7585 (toll free)
English
- 1-800-464-4000 (toll free)
Spanish
- 1-800-788-0616 (toll free)
TTY
- 711 (TTY for the hearing/speech impaired)
Medical Office Building D, 1st Floor
Hours
Phone numbers
For information or to become a volunteer
- 909-724-2823
To find:
- a provider's office hours, search our facility directory
- providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)
The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.
We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services.
If you would like to report an error in provider or facility information, please contact us.
Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.
If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.
Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy. Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).
Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.
Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.
Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.
This page was last updated on: 04/11/24