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Fontana Medical Center
Hospital
Kaiser Permanente facility
9961 Sierra Ave
Fontana, CA 92335
1-833-574-2273 (toll free)
Resources
Find out about
Related links
- Monday through Friday, 7 a.m. to 8:30 p.m.
- Saturday and Sunday, Closed
7 days, 24 hours
Departments hours may vary
Appointments/information
- 1-833-574-2273 (toll free)
Information
- 1-866-735-2922 (toll-free TTY for the hearing/speech impaired)
This location offers the following services. Note: The hours for each service may be different from the hours of the facility.
-
Emergency is available
-
Urgent Care is available
-
After Hours Care is not available
-
Pharmacy is available
Map ends
About this facility
Accessibility: P, EB, IB, R, E, TThis facility fulfills basic medical equipment accessibility standards.
These accessibility standards also apply to the following buildings: address(s)
17046 Marygold Ave., Fontana, CA 92335 and 9985 Sierra Ave., Fontana, CA 92335
Fontana HSB 24hr Pharmacy - 9961 Sierra Ave
Pharmacy License: PHY 51426
Pharmacy NPI: 1487996195
Fontana Link 2nd FL Pharmacy - 9985 Sierra Ave
Pharmacy License: PHY 39805
Pharmacy NPI: 1821146457
Fontana Surgical Service Pharmacy - 9961 Sierra Ave
Pharmacy License: PHY 36024
Pharmacy NPI: 1649328451
California License Number: 240000159
National Provider Identifier (NPI): 1356496772
As a reminder, masks are required at all Kaiser Permanente facilities.
This facility is Birthing-Friendly, a title given by the Centers for Medicare & Medicaid Services to hospitals and health systems that show a commitment to providing high-quality maternity care.
CCS Approved Hospital
Volunteer Services
The mission of the Volunteer Services Department is to provide quality support services to our members, visitors, and staff in the Kaiser Permanente San Bernardino County service area and to our local communities. Our volunteers include men and women 16 years of age and older, and represent the culturally diverse community which forms our customer service area. Many volunteers are Kaiser Permanente members, and all share a strong desire to help and a willingness to serve where they are most needed. Volunteers are selected, placed and trained based on their skills, abilities, and service orientation without regard for race, religion, national origin, color, ethnicity, gender, sexual preference or medical condition. Volunteers between the ages of 16 and 17 years old are asked to provide two letters of recommendation (from non-family members) with their applications. For more information, contact:
Deborah Osborne
Director of Volunteer Services
Deborah.A.Osborne@kp.org
Fontana – 9961 Sierra Ave, Fontana CA 92316 – Phone 909-302-7180
Ontario – 2295 S Vineyard Ave, Ontario CA 91761 – Phone 909-302-7180
Plans accepted at this facility
Emergency and urgent care
Medical Office Building 3
Hours
7 days
- open 24 hours
Phone numbers
Emergency information
- 909-427-5000
For the hearing/speech impaired (24 hours)
- 711 (TTY for the hearing/speech impaired)
Poison control
- 1-800-222-1222 (toll free)
Also, see Family Medicine - After-hours clinic and Pediatrics (extended hours for non-urgent walk in clinics)
By urgent care
Hours
7 days a week, including holidays
- 9 a.m. to 9 p.m.
Phone numbers
After hours advice
- 1-833-574-2273 (toll free)
Information
- 1-833-574-2273 (toll free)
Pharmacy services
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication
.
Pharmacy Type: Retail
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Hours
7 days a week
- open 24 hours
Phone numbers
Mail Order
- 1-866-206-2983 (toll free)
Refill
- 1-855-434-2155 (toll free)
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication
.
Pharmacy Type: Retail
Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed
Location
9961 Sierra Ave, Medical Office Buildings 1 and 2, 2nd floor
Fontana, CA 92335
Get directions
Fontana, CA 92335
Hours
- Monday through Friday, 8:30 a.m. to 8 p.m.
- Saturday and Sunday, 8:30 a.m. to 5:30 p.m.
Phone numbers
Information/refills by phone
- 1-866-340-6109 (toll free)
Mail Order Pharmacy
- 1-866-206-2983 (toll free)
We're temporarily closing our pharmacy to better serve all of our members across the Kaiser Permanente Fontana service area. Order your prescriptions online by visiting kp.org/pharmacy
, sign on to the KP mobile app
, or call 1-866-206-2983 (TTY 711). Thank you for your patience.
Visit kp.org/sanbernardino for updates. Pharmacy Type : Retail
Visit kp.org/sanbernardino for updates. Pharmacy Type : Retail
Hours
- Closed
Phone numbers
Information/refills by phone
- 1-866-340-6143 (toll free)
Mail Order Pharmacy
- 1-866-206-2983 (toll free)
Departments and specialties
Phone numbers
Advice
- 1-833-574-2273 (toll free)
After-hours advice
- 1-833-574-2273 (toll free)
Medical Office Building 1, 6th Floor
Shot hours:
Shot hours:
- Monday: 8:45 a.m. to 11:45 a.m. and 1:15 p.m. to 4:00 p.m.
- Tuesday: 8:45 a.m. to 11:45 a.m. and 1:15 p.m. to 4:00 p.m.
- Wednesday: 8:45 a.m. to 11:45 a.m. and 1:15 p.m. to 7:00 p.m.
- Thursday: 8:00 a.m. to 11:45 a.m.
- Friday: 8:45 a.m. to 11:45 a.m. and 1:15 p.m. to 4:00 p.m.
- Saturday, Sunday: CLOSED
By referral only
Hours
- Monday through Wednesday, Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 4:30 p.m.
- Thursday, 8:30 a.m. to 12:30 p.m.
Phone numbers
Advice/appointments/cancellations/information/messages
- 1-833-574-2273 (toll free)
By referral only
Hours
- Monday through Friday, 7:45 a.m. to 4:15 p.m.
Phone numbers
Advice Nurse
- 909-427-7440
Appointments/information
- 1-866-454-3485 (toll free)
Self-referrals accepted
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
Advide/appointments/cancel/information
- 1-866-454-3485 (toll free)
Chemical Dependency Recovery Program (CDRP)
Outpatient:
Outpatient:
- Monday through Thursday, 8:00 a.m. to 9:00 p.m.
- Friday, 8:00 a.m. to 7:00 p.m.
- Saturday, Sunday and holidays, 8:00 a.m. to 5:00 p.m.
- Monday through Thursday, 8:00 a.m. to 8:00 p.m.
- Friday, 8:00 a.m. to 7:00 p.m.
- Saturday, Sunday and holidays, 8:00 a.m. to 4:30 p.m.
Location
Loma Linda University Behavioral Medicine Center, 1710 Barton Rd
Redlands, CA 92373
Get directions
Redlands, CA 92373
Hours
Phone numbers
Advice/appointments/information
- 1-866-205-3595 (toll free)
Behavioral Health Care Member Help Line, After hours, weekends, and holidays
- Open 24 hours
- 1-800-900-3277 (toll free) 7 days
Information regarding breast cancer and breast reconstruction (Image Reborn, options for breast reconstruction)
Hours
Phone numbers
Breast Cancer Support Group
- Monday through Friday, 8:30 a.m. to 5 p.m.
- 909-427-6034
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 4:30 p.m.
Phone numbers
Apointments/Cancellations/Messages
- 909-427-3614
Walk-in EKG
: Monday through Friday, 8:00 a.m. to 4:15 p.m.
By referral only
Hours
Office hours:
- Monday through Friday, 8:30 a.m. to 3:30 p.m. and 4 to 5 p.m.
Phone numbers
Appointments/cancel/messages
- 1-866-454-3485 (toll free)
(formerly Health Education)
Classes include diabetes, smoking cessation, weight management, prediabetes, taking care of your heart (cholesterol, hypertension, heart care), nutrition, heart failure, fitness, stress and emotional health, chronic conditions self-management, childbirth preparation, breastfeeding support, insomnia (sleep well), and advance care planning. Some classes or services may have fees. Selected Health Education classes are available at Chino Grand, Rancho Cucamonga, Redlands, and High Desert Medical Offices and at Ontario Medical Center.
Classes include diabetes, smoking cessation, weight management, prediabetes, taking care of your heart (cholesterol, hypertension, heart care), nutrition, heart failure, fitness, stress and emotional health, chronic conditions self-management, childbirth preparation, breastfeeding support, insomnia (sleep well), and advance care planning. Some classes or services may have fees. Selected Health Education classes are available at Chino Grand, Rancho Cucamonga, Redlands, and High Desert Medical Offices and at Ontario Medical Center.
Hours
- Monday through Thursday, 8 a.m. to 6 p.m.
- Friday, 8 a.m. to 5 p.m.
Phone numbers
Appts./Cancel/Info./Health Education classes
- Monday through Friday, 8 a.m. to 5 p.m.
- 909-609-3000
Medical Office Building 1, 6th floor
By referral only
Hours
- Monday through Wednesday, Friday, 8:30 a.m. to 4:30 p.m.
- Thursday, 8:30 a.m. to 12:30 p.m.
Phone numbers
Appointment/cancel/messages
- 1-833-574-2273 (toll free)
By referral only
Hours
- Monday through Friday, 7 a.m. to 5:30 p.m.
Phone numbers
Information
- 1-866-984-7483 (1-866-9THRIVE) (toll free)
By referral only
Hours
- Tuesday through Thursday, 8:30 a.m. to 3 p.m.
Phone numbers
Appointments/Cancellations/Messages
- 1-866-454-3485 (toll free)
Medical Office Building 3
Hours
7 days
- open 24 hours
Phone numbers
Emergency information
- 909-427-5000
For the hearing/speech impaired (24 hours)
- 711 (TTY for the hearing/speech impaired)
Poison control
- 1-800-222-1222 (toll free)
Medical Office Building 3
Hours
Phone numbers
Advice/appointments/messages
- 909-609-2008
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 909-609-3500
Senior Care Connection
- 909-609-3737
Special Needs
- 1-866-287-1401 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Cancellation/Messages
- 1-833-574-2273 (toll free)
Hours
- Monday through Friday, 9 to 11:30 a.m. and 1:30 to 4:30 p.m.
Phone numbers
Appointments/Cancellations/Messages
- 909-427-4959
Medical Office Building 1, 1st floor
By referral only
Hours
- Wednesday through Sunday, 1 p.m. to 5 p.m.
Phone numbers
Appointments/information
- 1-833-574-2273 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to noon and 1 p.m. to 4:30 p.m.
Phone numbers
Information
- 909-427-7313
GI Lab hours:
- Monday through Friday, 8 a.m. to 4:30 p.m.
By referral only
Hours
Office
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/cancel
- 1-866-454-3485 (toll free)
Medical Office Building 3
By referral only
Hours
- Monday through Friday, 8 a.m. to 4 p.m.
Phone numbers
Appointments/cancellations
- 1-866-454-3485 (toll free)
Referral preferred
Hours
- Monday through Friday, 8 a.m. to 4:30 p.m.
Phone numbers
Appointments/information/cancellations/messages
- 909-427-2431
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/Appointments/Cancellations/Messages
- 909-302-4517
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments/cancellations/messages
- 1-833-574-2273 (toll free)
Medical Office Building 3
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointment/cancel/messages
- 1-866-454-3485 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Cancellations/Information
- 909-427-5000
Hours
7 days
- 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 909-609-3800
Pharmacy
- 909-609-3360
Hours
7 days
- 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 909-609-3838
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/Appointments/Cancellations/Messages
- 1-833-574-2273 (toll free)
Hours
- Monday through Wednesday, Friday, 8:30 a.m. to 5 p.m.
- Thursday, 8:30 a.m. to noon
Phone numbers
Appointments/Cancellations/Information
- Monday through Friday, 8 a.m. to 4:30 p.m.
- 909-427-5711
Check-in on the 1st Floor
Location
9961 Sierra Ave, Medical Office Building 2, 4th, 5th, and 6th Floor
Fontana, CA 92335
Get directions
Fontana, CA 92335
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments/cancellations/messages
- 1-833-574-2273 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
- Saturday and Sunday, Closed
Phone numbers
Appointments - Laboratory
-
1-855-522-2778 (1-855-LAB-APPT)
(toll free)
- Or schedule a laboratory appointment online via kp.org
- Walk-in services are also available
Information
- 1-833-574-2273 (toll free)
Results (24 hours)
-
1-888-457-8378 (1-888-4KPTEST)
(toll free)
- Check on-line at kp.org
- Call your physician/provider with questions or for more information about test results
Hours
7 days
- 7 a.m. to 9 p.m.
Phone numbers
Appointments - Laboratory
-
1-855-522-2778 (1-855-LAB-APPT)
(toll free)
- Or schedule a laboratory appointment online via kp.org
- Walk-in services are also available
Information
- 1-833-574-2273 (toll free)
Results (24 hours)
-
1-888-457-8378 (1-888-4KPTEST)
(toll free)
- Check on-line at kp.org
- Call your physician/provider with questions or for more information about test results
Hours
- Monday through Friday, 8:30 a.m. to noon and 1 to 5 p.m.
Phone numbers
Appointments/Information
- 909-427-5191
Medical Office Building 7
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
Information
- 909-427-5191
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/Appts./Cancel/Messages
- 1-833-574-2273 (toll free)
Hours
- Monday through Friday, 8 a.m. to 4:30 p.m.
Phone numbers
Appts./Cancel/Msgs.
- 1-866-454-3485 (toll free)
- 909-427-2479
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
After-hours advice
- 1-833-574-2273 (toll free)
Appointments/cancellations/messages
- 1-866-454-3485 (toll free)
By referral only
Hours
Phone numbers
Appointments/Cancellations/Messages
- 1-866-454-3485 (toll free)
Medical Office Building 3
By referral only
Hours
Phone numbers
Appointments/cancellations
- 909-427-3914
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/Appointments/Cancellations/Messages
- 1-833-574-2273 (toll free)
Kaiser Permanente On-the-Job
Medical treatment for work-related injuries and illnesses.
Medical treatment for work-related injuries and illnesses.
Hours
Closed Saturday, Sunday, and holidays
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments/information/messages
- Monday through Friday, 7:30 a.m. to 5 p.m.
- 909-427-3917
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Cancellations/Messages
- 1-866-454-3485 (toll free)
By referral only
Hours
Cast room
- 9 a.m. to 9 p.m.
Phone numbers
Advice/appointments/cancel/messages
- 1-866-454-3485 (toll free)
By referral only
Hours
Cast room hours: Monday, Tuesday, Wednesday, Friday, 7:00 a.m. to 5:00 p.m.; Thursday, 8:30 a.m. to 5:00 p.m.
Office hours:
Office hours:
- Monday through Wednesday, Friday, 7 a.m. to 5 p.m.
- Thursday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments/cancel/messages
- 1-866-454-3485 (toll free)
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/cancel/messages
- 1-866-454-3485 (toll free)
Medical Office Building 2
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/messages/cancellations
- 909-302-4515
(Check in on the 1st Floor)
Appointment Hours:
Monday through Friday 8:30 a.m. to 5 p.m.
By appointment only. Appointments can be scheduled by contacting the Appointment Center or through KP.org.
By appointment only. Appointments can be scheduled by contacting the Appointment Center or through KP.org.
Extended Hours for non-urgent walk in clinic:
Monday through Friday 5 p.m. to 6:30 p.m.
Weekends & Major Holidays from 9 a.m. to 4:30 p.m.
There is limited availability in the extended hours non-urgent walk in clinic and wait times are highly variable. Patients are seen based on the severity of their symptoms and not by order of arrival. We strongly encourage scheduling an appointment when possible, including telephone visits with a Nurse or Provider for virtual care services.
Nurse Visits:
Pediatrics offers nurse visits for immunizations on a walk-in basis. For school/camp forms, please allow 3-5 business days to complete.
Hours:
By appointment only: Monday through Friday, 8:30 a.m. to 5 p.m.
Monday through Friday 5 p.m. to 6:30 p.m.
Weekends & Major Holidays from 9 a.m. to 4:30 p.m.
There is limited availability in the extended hours non-urgent walk in clinic and wait times are highly variable. Patients are seen based on the severity of their symptoms and not by order of arrival. We strongly encourage scheduling an appointment when possible, including telephone visits with a Nurse or Provider for virtual care services.
Nurse Visits:
Pediatrics offers nurse visits for immunizations on a walk-in basis. For school/camp forms, please allow 3-5 business days to complete.
Hours:
By appointment only: Monday through Friday, 8:30 a.m. to 5 p.m.
Walk in Extended Hours: Monday through Friday, 5 p.m. to 6:30 p.m.
Weekends & Major Holidays from 9 a.m. to 4:30 p.m.
Phone numbers
Advice/appointments/cancellations/information/messages/School/Camp forms
- 1-833-574-2273 (toll free)
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication
.
Pharmacy Type: Retail
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Hours
7 days a week
- open 24 hours
Phone numbers
Mail Order
- 1-866-206-2983 (toll free)
Refill
- 1-855-434-2155 (toll free)
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication
.
Pharmacy Type: Retail
Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed
Location
9961 Sierra Ave, Medical Office Buildings 1 and 2, 2nd floor
Fontana, CA 92335
Get directions
Fontana, CA 92335
Hours
- Monday through Friday, 8:30 a.m. to 8 p.m.
- Saturday and Sunday, 8:30 a.m. to 5:30 p.m.
Phone numbers
Information/refills by phone
- 1-866-340-6109 (toll free)
Mail Order Pharmacy
- 1-866-206-2983 (toll free)
We're temporarily closing our pharmacy to better serve all of our members across the Kaiser Permanente Fontana service area. Order your prescriptions online by visiting kp.org/pharmacy
, sign on to the KP mobile app
, or call 1-866-206-2983 (TTY 711). Thank you for your patience.
Visit kp.org/sanbernardino for updates. Pharmacy Type : Retail
Visit kp.org/sanbernardino for updates. Pharmacy Type : Retail
Hours
- Closed
Phone numbers
Information/refills by phone
- 1-866-340-6143 (toll free)
Mail Order Pharmacy
- 1-866-206-2983 (toll free)
Medical Office Building 2
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Cancellation/Messages
- 1-866-454-3485 (toll free)
By referral only
Hours
- Monday through Thursday, 7:30 a.m. to 7 p.m.
- Friday, 7:30 a.m. to 6 p.m.
Phone numbers
Appointments/Cancellations/Messages
- 1-866-454-3485 (toll free)
Medical Office Building 3
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice
- 1-866-454-3485 (toll free)
Appointments/cancel/messages
- 1-866-454-3485 (toll free)
Location
9961 Sierra Ave, Check In Medical Office Building 3, 2nd Floor
Fontana, CA 92335
Get directions
Fontana, CA 92335
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Cancellations/Information/Messages
- 1-866-454-3485 (toll free)
Phone numbers
Information
- 1-800-222-1222 (toll free)
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Asthma information
- 1-866-454-3485 (toll free)
Medical Office Building 1 Link, 3rd floor, hours, 7 days, 8 a.m. to 9 p.m.
Medical Office Building 2, 4th floor, hours, Monday through Friday, 8 a.m. to 5 p.m.
Medical Office Building 3, lower level, hours, Monday through Friday, 8 a.m. to 5 p.m.
Medical Office Building 2, 4th floor, hours, Monday through Friday, 8 a.m. to 5 p.m.
Medical Office Building 3, lower level, hours, Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
Appointments/cancellations
- 909-427-3914
Medical Office Building 7
By referral only
Hours
- Monday through Friday, 7:30 a.m. to 5 p.m. and 7:30 p.m. to 7 a.m.
- Saturday and Sunday, 7 p.m. to 7 a.m.
Phone numbers
Apppointments/Cancellations/Messages
-
Monday through Friday, 8:30 a.m. to 5 p.m.
Saturday and Sunday, 10 a.m. to 2 p.m. - 909-427-4432
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice
- 1-866-454-3485 (toll free)
Appointments/cancel
- 909-609-2008
Outpatient Clinic - Medical Office Building 3
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointment/cancellations/messages
- 1-866-454-3485 (toll free) Advice, Monday through Friday, 8:30 a.m. to 4 p.m.
Phone numbers
Information
- 1-833-574-2273 (toll free)
Also, see Family Medicine - After-hours clinic and Pediatrics (extended hours for non-urgent walk in clinics)
By urgent care
Hours
7 days a week, including holidays
- 9 a.m. to 9 p.m.
Phone numbers
After hours advice
- 1-833-574-2273 (toll free)
Information
- 1-833-574-2273 (toll free)
By referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments/cancellations/messages
-
1-866-454-3485
(toll free)
Advice, Monday through Friday, 8:30 a.m. to 4 p.m.
Appointments, cancellations, messages:
Vision Essentials by Kaiser Permanente
By referral only
Hours
- Monday through Friday, 7 a.m. to 5:30 p.m.
Phone numbers
Advice/appointments/cancellations/messages
- 1-833-574-2273 (toll free)
Vision Essentials by Kaiser Permanente
No referral
Eyeglasses, contact lenses
Allow five business days before calling to check on eyeglasses.
Online at kp2020.org
No referral
Eyeglasses, contact lenses
Allow five business days before calling to check on eyeglasses.
Online at kp2020.org
Hours
- Monday through Friday, 7 a.m. to 6:30 p.m.
- Saturday, 7 a.m. to 3:30 p.m.
Phone numbers
Information
- 909-427-6984 Please wait five business days before calling to check on glasses.
Vision Essentials by Kaiser Permanente
Allow five business days before calling to check on glasses
Allow five business days before calling to check on glasses
Hours
- Monday through Friday, 7 a.m. to 6 p.m.
- Saturday, 7 a.m. to 3 p.m.
Phone numbers
Appointments/cancellations/messages
- 1-833-574-2273 (toll free)
Phone numbers
Advice/Appointments/Messages
- 1-866-454-3485 (toll free)
Ostomy Support Group
- 909-427-6972
Services and amenities
Hours
- Monday through Friday, 7:30 a.m. to 6:30 p.m.
Phone numbers
Admitting/Registration
- 909-302-8191
After-hours
- 909-302-8186
Billing/Collections
- Monday through Friday, 8 a.m. to 4 p.m.
- 1-800-498-2748 (toll free)
Central Eligibility Department
- 909-302-4017
Insurance and Workers' Compensation
- 909-427-3917
Medical Financial Assistance Program (MFAP) information
- Monday through Friday, 9 a.m. to 5 p.m.
- 1-866-399-7696 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 6 p.m.
- Saturday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 1-855-805-7363 (toll free)
Hospital, 1st Floor
Hours: Vary
Hours: Vary
Phone numbers
Information
- 909-302-8916
Books, pamphlets, videos, and health-related items for sale
Hours
Hours vary, call for time
- Monday through Thursday, 8 a.m. to 7 p.m.
- Friday, 8 a.m. to 5 p.m.
Phone numbers
Information
- 909-609-3001
Books, pamphlets, videos, and health-related items for sale
Hours
Hours vary, call for time
- Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 p.m. to 4:30 p.m.
Phone numbers
Information
- 909-427-6116
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.
Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.
Learn more about interpreter services .
Learn more about translation process .
Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.
Learn more about interpreter services .
Learn more about translation process .
Hours
- Closed
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 909-609-3200
Benefits and Health Plan coverage information, forms and brochures
Hours
Phone numbers
Chinese dialects
- 1-800-757-7585 (toll free)
English
- 1-800-464-4000 (toll free) 7 days, 24 hours, closed holidays
Information
- 1-800-777-1370 (toll-free TTY for the hearing/speech impaired)
Spanish
- 1-800-788-0616 (toll free)
At this time, San Bernardino County Member Services is piloting capabilities that will enable our Health Plan Representatives to meet with and assist Kaiser Permanente members/patients by appointment. We look forward to assisting you.
To schedule an in-person or virtual appointment with a San Bernardino County Member Services Health Plan Representative, please access the following link and select a time that is convenient for you. Additional appointment times will be added regularly, so please try again if you cannot reserve your preferred time. Your information will be kept secure and private.
To schedule an appointment for an in-person or virtual visit with a San Bernardino County Member Services Health Plan Representative, you will need the following:
Your email and mobile phone number will only be used to send information about your in-person or virtual appointment.
- Access to a computer, tablet, or smartphone (Camera functionality will be needed for your virtual visit; this does not apply to in-person visits)
- An internet connection (required for a virtual visit only)
- Your email address
- Your mobile phone number
Your email and mobile phone number will only be used to send information about your in-person or virtual appointment.
If you do not meet these requirements or need immediate assistance, please contact the Member Services Contact Center:
- (800) 464-4000 (English)
- (800) 788-0616 (Espanol)
- (800) 757-7585 (Chinese dialects)
- 711 (TTY)
To schedule an in-person or virtual appointment with a San Bernardino County Member Services Health Plan Representative, please access the following link and select a time that is convenient for you. Additional appointment times will be added regularly, so please try again if you cannot reserve your preferred time. Your information will be kept secure and private.
Patient records access & disability claims request email: fonroiu@kp.org
By walk-in
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Disability claims
- 909-609-3200
Disability claims fax
- 909-609-3234
Legal administrative coordinator fax
- 909-609-3433
Outside medical referrals
- 909-609-3262
Patient records access fax
- 1-855-279-2598
Select or change a personal physician or get information about practitioners and services. Online at kp.org/chooseyourdoctor
Phone numbers
Information
- 1-888-956-1616 (toll free)
Allow 3 to 5 business days to complete. Fees may apply.
Phone numbers
Information
- 1-833-574-2273 (toll free)
Hours
Phone numbers
Appointments
- Monday through Friday, 7 a.m. to 8:30 p.m.
- 1-888-735-2922 (toll-free TTY for the hearing/speech impaired)
California Relay Service
- 711
The Volunteer Services Department
provides adults and teens the opportunity to offer care, empathy and
service to our members while exploring health careers and promoting
community service.
Phone numbers
Director
- 909-302-7188
For information and to become a volunteer
- 909-302-7180
9961 Sierra Ave
Fontana, CA 92335
Fontana, CA 92335
Emergency and urgent care
Medical Office Building 3
Hours
7 days
- open 24 hours
Phone numbers
Emergency information
- 909-427-5000
For the hearing/speech impaired (24 hours)
- 711 (TTY for the hearing/speech impaired)
Poison control
- 1-800-222-1222 (toll free)
Also, see Family Medicine - After-hours clinic and Pediatrics (extended hours for non-urgent walk in clinics)
By urgent care
Hours
7 days a week, including holidays
- 9 a.m. to 9 p.m.
Phone numbers
After hours advice
- 1-833-574-2273 (toll free)
Information
- 1-833-574-2273 (toll free)
Pharmacy services
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication
.
Pharmacy Type: Retail
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Hours
7 days a week
- open 24 hours
Phone numbers
Mail Order
- 1-866-206-2983 (toll free)
Refill
- 1-855-434-2155 (toll free)
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication
.
Pharmacy Type: Retail
Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed
Hours
- Monday through Friday, 8:30 a.m. to 8 p.m.
- Saturday and Sunday, 8:30 a.m. to 5:30 p.m.
Phone numbers
Information/refills by phone
- 1-866-340-6109 (toll free)
Mail Order Pharmacy
- 1-866-206-2983 (toll free)
We're temporarily closing our pharmacy to better serve all of our members across the Kaiser Permanente Fontana service area. Order your prescriptions online by visiting kp.org/pharmacy
, sign on to the KP mobile app
, or call 1-866-206-2983 (TTY 711). Thank you for your patience.
Visit kp.org/sanbernardino for updates. Pharmacy Type : Retail
Visit kp.org/sanbernardino for updates. Pharmacy Type : Retail
Hours
- Closed
Phone numbers
Information/refills by phone
- 1-866-340-6143 (toll free)
Mail Order Pharmacy
- 1-866-206-2983 (toll free)
Departments and specialties
Advice Nurse, Allergy, Anesthesia/Interventional Pain Clinic, Audiology, Breast Care Program, Cardiac Surgery, Cardiology, Dermatology, Ear, Nose, and Throat, Electro-physiology, Emergency Department, Enterostomal Therapy (ET) Nurses, Family Medicine, Family Medicine - Hypertension Clinic, Family Medicine - Retinal Photos, Family Medicine - Thrive Center, Gastroenterology (GI), Gastroenterology Lab, Genetics, Geriatric Medicine, Gynecology (GYN), Head and Neck Surgery, Infectious Diseases, Infertility, Internal Medicine, Labor and Delivery, Laboratory - Medical Office Building 3, Laboratory - Medical Office Buildings 1 and 2, Medical Social Work, Medical Social Worker, Nephrology/Peritoneal Dialysis, Neuro Interventional, Neurology, Neurosurgery, Nuclear Medicine, Obstetrics (OB), Occupational Therapy - Adult and Child, Orthopedics/Podiatry - Building 1, Orthopedics/Podiatry - Building 3, Pain Management, Palliative Medicine, Pediatrics, Pharmacy - Fontana HSB 24hr OP, Pharmacy - Fontana Link, Pharmacy - Fontana Surgical Services - Temp Closed, Physical Medicine and Rehabilitation, Physical Therapy, Plastic and Reconstructive Surgery, Podiatry, Pulmonology/Pulmonary Function Testing (PFT) Lab, Radiology/Diagnostic Imaging, Sleep Center, Speech Therapy, Surgery (Outpatient Clinic), Teen Clinic, Urgent Care, Urology, Vision Essentials - Ophthalmology, Vision Essentials - Optical Center, Vision Essentials - Optometry, Wound Ostomy Continence NursesServices and amenities
Gift Shop, Healthy Living Store-Medical Office Buildings 1&2, Language Assistance, Personal Physician Selection, School/Camp Forms, Volunteer Services
Loma Linda University Behavioral Medicine Center
1710 Barton Rd
Redlands, CA 92373
Redlands, CA 92373
Departments and specialties
Behavioral Health
Palm Court I
17296 Slover Ave
Fontana, CA 92337
Fontana, CA 92337
Departments and specialties
Center for Healthy LivingServices and amenities
Healthy Living Store - Palm Court 1, Medical Records
Palm Court II
17284 Slover Ave
Fontana, CA 92337
Fontana, CA 92337
Departments and specialties
Extended Care, Home Health Care, HospiceServices and amenities
Business Office, Durable Medical Equipment Information, Patient Support Services
9985 Sierra Ave
Fontana, CA 92335
Fontana, CA 92335
Departments and specialties
Hematology/Oncology, Occupational Health CenterTo find:
- a provider's office hours, search our facility directory
- providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)
The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.
We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services.
If you would like to report an error in provider or facility information, please contact us.
Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.
If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.
Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy. Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).
Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.
Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.
Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.
This page was last updated on: 04/11/24