Patient Financial Services
Patient Financial Services covers:
- Accepting payments on Kaiser bills (Except HP Dues)
- Answering questions about patient bills
- Assisting patients in qualifying for Financial Assistance programs
- Answering questions relating to billing Medicare, Medi-Cal, Worker’s Compensation & self-pay services, please contact Ernestine Girvens at 510-675-5756.
- Reconciling cash at the Medical Center & processing refunds
Contact Information
Fremont Medical Center
39400 Paseo Padre Parkway
Hospital Building, 1st Floor
Fremont, CA 94538
Telephone
Phone: 510-248-7074
Billing Questions: 800-498-2748
Medical Financial Assistance: 800-390-3507
DHMO/Other Deductible Plans: 800-390-3507
Third Party Liability/Equian: 800-552-8314
Patient Financial Advisors: 510-248-3907
Hours
Monday through Friday
8:30 a.m. to 5 p.m.
Closed for lunch
12:30 to 1:30 p.m.
San Leandro Medical Center
2500 Merced Street
Building A, 1st Floor
San Leandro, CA 94577
Telephone
Phone: 510-454-7500
Billing Questions: 800-498-2748
Medical Financial Assistance: 866-399-7696
DHMO/Other Deductible Plans: 800-390-3507
Third Party Liability/Equian: 800-552-8314
Patient Financial Advisors: 510-454-7500
Hours
Monday through Friday
8:30 a.m. to 5 p.m.
Closed for lunch
12:30 to 1:30 p.m.